Consent and User Agreement

Disclaimer

TRICARE East Web Confidentiality Agreement

Commitment to confidentiality: Confidentiality is a top priority at TRICARE East. We are committed to maintaining the highest level of confidentiality with all of the information we receive from this website's users. This internet privacy statement assures you that the information you share with our organization is kept confidential and fully secure.

Links to other websites may be available to provide you with additional useful information and services. Links that take you off this website are clearly labeled. TRICARE East is not responsible for the privacy policies or actions of those who control other websites. We encourage you to look for and review the privacy policies of any website you visit.

We may also partner with third-parties to provide links to their websites to offer you additional information and services. You may see both the TRICARE East logo and the third-party's logo on these third-party websites. Users of these websites should be aware of who is collecting personal information and whose internet privacy statement applies before they provide personal information. TRICARE East may not have control over third-party partners' use of your information.

Consent and Use of Personal Information

Users of this website have the option to provide certain personal information. This personal information may be required in order to receive specific services. By providing such information, you are agreeing that TRICARE East may store, process, and review such information. And we may use this personal information for the purpose for which it was collected.

We may collect certain personally identifiable information from our users at different places within this website such as your IP address.

We may use the voluntarily provided contact information to notify website users of updates to existing products and services, new products and services, or upcoming events. Website users who do not wish to receive such notifications via email can choose to opt-out of receiving such information. It is our policy that email messages will contain an "unsubscribe" feature, along with instructions on how to execute the unsubscribe function.

We recognize that when website users choose to provide personal information, they trust that we will protect their privacy and will provide them with choices about how that information is to be shared. We will not sell, trade, rent or disclose the personal information that you provide unless you authorize us to do so or required to do so by law.

There are instances in which we may disclose website user's personal information to our agents, third-party partners, affiliates, and subsidiaries to enable them to perform functions on our behalf. These companies are only permitted to share, store and/or use personal information for contracted business purposes.

We may share your personal information when we believe that such action is necessary to:

Consent to Electronic Transactions

I, the User, and Humana acknowledge and agree that any and all transactions performed during the term of this Agreement that are conducted through the utilization of electronic transactions and verified by the use of electronic signatures are binding per 15 U.S.C § 7001- 7006. I understand that My consent, when issued electronically by use of My unique identifiers or passwords, bears the same legal authority as My written signature and is binding per 15 U.S.C § 7001- 7006.

I will be bound by this Agreement throughout the term of such Agreement. I may request that this Agreement be terminated and that Humana default to providing paper access to services by submitting an address, phone number and contact name for distribution of paper forms, as needed, to my Humana representative. Such request will be processed within forty eight (48) hours.

I may obtain a paper copy of any electronic transaction by printing the Internet screens on which such information is present. Some types of information will be provided automatically in paper form. Examples of paper forms include, but are not limited to: any notice of cancellation of policies or termination of coverage and any information pertaining to an appeal of a denied

Learn more about Humana's website privacy and maintenance policies.

I and Humana acknowledge and agree that all transactions conducted electronically bear the same legal authority as paper documents with written signatures and are binding per 15 U.S.C § 7001- 7006. Types of electronically conducted transactions include, but are not limited to activity related to:

• Claims, Referrals, Authorizations
• Eligibility, Benefits and ID Cards
• Enrollment
• Provider Directories
• Reporting
• Annual Privacy Practices Notification, or
• Secured Messaging

I and Humana agree that certain minimum hardware and software requirements must be met in order to conduct electronic transactions.

I may terminate this Agreement should I be unable to communicate electronically under these or any new technical requirements.

I understand that Humana cannot and does not guarantee or warrant that any files which may be available for downloading through the Service will be free of computer viruses or other code that manifests contaminating or destructive properties. I am responsible for implementing sufficient procedures and checkpoints to satisfy My particular requirements for accuracy of data input and output, and for maintaining a means external to the Service for the reconstruction of any lost data.

Humana:

Does not assume any responsibility or risk for My use of the Service.

Does not make any express or implied warranties, representations or endorsements whatsoever (including, without limitation, warranties of title or non-infringement or fitness for a particular purpose) with regard to the Service, or any information or service provided through the Service or on the Internet generally, and will not be liable for any cost or damage arising either directly or indirectly from My use of the Service.

Does not warrant the accuracy, completeness, timeliness, or usefulness of any information, opinions, advice, services, merchandise or any other information provided through the Service or on the Internet generally. Is not responsible for any changes that may be required by My Internet Service Provider (ISP).

Will in no event be liable to Me or anyone else for any decision made or action taken by Me or anyone else in reliance upon the information provided through the Service.

User Agreement

The DHA requires anyone eligible for a DS Logon account use that method to access their benefit information via self-service and the mobile app. By registering here you are acknowledging that you are not eligible for a DS Logon account.

Use of this website is prohibited for any purpose that is unlawful or forbidden by these terms, conditions, and notices. Users may not use Humana Military Web Site in any manner which could damage, disable, overburden, abuse or impair the Humana Military Web Site. Threats, profanity, repeated or repetitive messaging may be considered an abuse of this system. Humana Military reserves the right, in its sole discretion, to terminate user access to the Humana Military Web Site and the related services or any portion thereof at any time, without notice. Any decision of Humana Military regards access to its online system is final.